Privacy Policy

1. Who we are

This website is operated by Insul-Eight Contracts Limited, trading as Insul-Eight ("Insul-Eight", "we", "us" or "our"), a company registered in England & Wales under company number 07821904, with its registered office at Unit 4, Juniper Court, Thompson Road, Whitehills Business Park, Blackpool, FY4 5QF.

We are the data controller for the personal data described in this policy.

2. What data we collect

We only collect personal data that you choose to give us directly through this website. We do not require you to create an account and do not collect payment details.

• Contact form: full name, email address, phone number (optional), subject and your message.
• Request a Quote form: full name, company name (optional), email address, phone number (optional), project type, estimated timeline, project location (optional) and project description.

3. How we use your data

We use the information you submit only to:

• respond to your enquiry or quote request;
• send you a confirmation email acknowledging receipt of your submission;
• keep a record of correspondence for our own administrative and quality purposes.

We do not use your data for marketing communications, automated decision-making, or profiling, and we do not sell or rent your data to any third party.

4. Legal basis for processing

We process this data on the basis of legitimate interest — responding to enquiries and quote requests that you have proactively submitted to us is necessary for us to operate as a business, and we consider this to be a reasonable expectation on your part when you submit a form.

5. Who we share your data with

We use the following third-party processors to operate the forms on this website. Neither processor is permitted to use your data for their own purposes.

• Resend — an email delivery service we use to send your enquiry to our team and to send you a confirmation email.
• Cloudflare Turnstile — a spam-and-bot verification check that runs when you submit a form. It processes your IP address and a verification token; it does not track you for advertising purposes.

These providers may process data on servers located outside the UK. Where this happens, they are required to maintain data protection standards equivalent to UK GDPR.

6. Cookies

This website does not use analytics or advertising cookies. See our Cookie Policy for full details of the strictly necessary check used on our forms.

7. Data retention

We keep enquiry and quote request correspondence only for as long as necessary to deal with your enquiry and for a reasonable period afterwards for administrative record-keeping, after which it is deleted.

8. Your rights

Under UK GDPR, you have the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate data;
• request erasure of your data;
• request that we restrict or object to processing of your data;
• request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent regulator for data protection, at ico.org.uk.

9. Data security

We take reasonable technical and organisational measures to protect the personal data submitted to us against unauthorised access, loss or misuse.

10. Changes to this policy

We may update this policy from time to time to reflect changes to this website or our legal obligations. The date below shows when it was last updated.

11. Contact us

If you have any questions about this policy or how we handle your data, contact us at sales@insul-eight.co.uk, call 0161 791 0650, or write to us at Insul-Eight Contracts Limited, Unit 4, Juniper Court, Thompson Road, Whitehills Business Park, Blackpool, FY4 5QF.